Adjuster Talk

with Jason Heenan

With two decades of insurance adjusting experience focused on residential and commercial claims and overseeing 100,000+ claims, I bring insights and best practices that have shaped the success of independent adjusting teams.

You’ll hear from the best field adjusters, sharing their expertise, strategies, and stories.
Adjuster Talk is not just about information; it's about empowerment.

Whether you're at the beginning of your career, seeking improvement, or contemplating a transformative shift, we're here to guide you.

Join us as we unravel the challenges, share stories, and build a community that thrives on knowledge and empowerment.

Jason Heenan Jason Heenan

Behind the Scenes of Home Insurance: Deceptive Tactics and Catching Bad Actors

In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with law enforcement officers. Explore the intriguing and sometimes shady side of the adjusting business in this captivating episode. Get ready to hear the ins and outs of adjusting and the exhilarating experiences of busting bad actors.

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Jason Heenan Jason Heenan

Independent Insurance Adjusting: Who Should Consider It?

This episode explores the qualifications and potential crossover careers for individuals considering transitioning to independent insurance adjusting.

I delve into the unique skills and experiences that make individuals successful in this field, drawing from insights gained from those transitioning from construction, real estate, and staff adjusting. I share valuable perspectives on the challenges and opportunities faced by individuals from these backgrounds, emphasizing the importance of remaining updated with technical skills in the ever-evolving industry.

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Jason Heenan Jason Heenan

Discovering the Top Regions for Independent Adjusters

Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather patterns and cities with great opportunities for adjusters. Join us as we explore the exciting world of claims adjusting and learn about the educational alliances available for those interested in getting started in the industry.

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Jason Heenan Jason Heenan

Unleashing Opportunity: The World of Insurance Adjusting and Claims Handling

In today’s episode, I share the five characteristics of a top adjuster. I discuss the importance of organization, especially during a crisis such as the pandemic or the Big Freeze of Texas. I share how our company adapted to COVID-19 and highlight the importance of always being ready for a new claim. I explain the importance of having quality communication skills - both at work and in life. I also discuss why any top adjuster should be passionate about what they do and always have goals aligned with the company.

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Jason Heenan Jason Heenan

Decoding Excellence: Discovering the Five Key Characteristics of Top-Performing Property Adjusters

In today’s episode, I share the five characteristics of a top adjuster. I discuss the importance of organization, especially during a crisis such as the pandemic or the Big Freeze of Texas. I share how our company adapted to COVID-19 and highlight the importance of always being ready for a new claim. I explain the importance of having quality communication skills - both at work and in life. I also discuss why any top adjuster should be passionate about what they do and always have goals aligned with the company.

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Jason Heenan Jason Heenan

Love, Marriage, and 700 Insurance Claims a Year with Anssi Viljanen

Anssi joins me to describe what he’s been doing in the past year, how he completed 700 insurance claims in a year, and the projects he’s currently working on. He explains how he manages his time, especially when handling multiple claims. Anssi also shares the story of when he was bound for deportation in California and ultimately missed his wedding.

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Jason Heenan Jason Heenan

Improving as an Independent Claim Adjuster with Jeremy Rettig

Jeremy joins me today to share his journey to becoming an independent property adjuster. He shares his passion for helping insurance adjusters become successful in the industry and the challenges he has faced throughout his career. He also explains the importance of networking and building relationships as a new adjuster and the impact attending workshops and seminars can have on your success.

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Jason Heenan Jason Heenan

Understanding the Risks: Life as an Independent Insurance Adjuster

Today, with over 20 years of experience as an independent insurance adjuster, Jason discusses the lesser-known challenges and risks in his field. He shares personal stories about dangerous situations like dealing with aggressive dogs, encountering homeowners with firearms, accidents related to ladder use, and how surveillance technology affects investigations.

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Jason Heenan Jason Heenan

Finding the Right IA Firm: What to Look For

Today, I discuss some of the best ways to determine if the IA firm you’re scouting is worth your time or a pass. I describe why winter is a slow month for all of us and when it starts picking up. I explain some risks to consider in being an independent adjuster and how to prepare for slow and fast months. I also share how you can start working with Royal Adjusting Services and the type of adjusters we want on our team.

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Jason Heenan Jason Heenan

Navigating the Realm of Insurance Claims: An In-Depth Look at Adjuster Specializations

Today, Jason delves into the world of insurance claims adjusters, shedding light on the various types of adjusters and their roles. Jason provides an insightful overview of the different types of claims handled within the industry. He also discusses less commonly known roles such as liability claims adjusters, workers compensation adjusters, and catastrophic claims adjusters.

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